We are a US and Philippine-based agency seeking reliable and capable Medical Virtual Assistants, Coders and Billers who will work directly with our Medical/Dental doctor clients. APPLY NOW Pursue your
Medical Virtual Assistant
career with us
We help our dear clients to increase their productivity and reduce the time and cost of managing their medical practice to focus on quality patient care.

What is a Medical Virtual Assistant?


A Medical Virtual Administrative Assistant is an allied health professional who provides administrative work support for providers and all healthcare professionals. They can access necessary information remotely from outpatient or ambulatory care facilities, such as medical and dental offices and clinics.

MedStar MVA Expertise
Core Services
Medical Virtual Receptionist

Our Medical Virtual Receptionist is the first of contact for the physician’s office on the daily basis and performs a variety of administrative and clerical tasks. To provide administrative support throughout the organization and completes every administrative assignment to the highest standards.

Here are some of their duties and responsibilities in this position:

  • • Answering screening and forwarding incoming phone calls and outgoing calls
  • • Scheduling appointments
  • • Office daily task
  • • Using computer applications
  • • Insurance eligibility verification

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Medical Virtual Administrative Assistant

Medical Virtual Administrative Assistant is the ally for the physician’s back-office end on the daily basis to perform a variety of administrative work. The duties and responsibilities are to keep the documents organized, maintain files, process patients’ requests and maintain the financial record system. One of the primary tasks of back-office staff secures payer accuracy and performance and deals with many different payers.

Here are some of their duties and responsibilities in this position:

  • • Follow-up denials
  • • Account receivables
  • • Process Pre-Authorization
  • • Pre-Certification
  • • Process referrals
  • • Handling correspondence
  • • Billing and bookkeeping
  • • Social Media Management

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  • • Any graduate of 4-year College Course (Medical or Non-Medical)
  • • Proficiency in Microsoft Office Suite
  • • Hands-on experience with office equipment (e.g. fax machines and printers)
  • • Professional attitude and appearance
  • • Solid written and verbal communication skills
  • • Ability to be resourceful and proactive when issues arise
  • • Excellent organizational skills
  • • Multitasking and time-management skills, with the ability to prioritize tasks
  • • Customer service attitude
  • • Have a pleasant personality. Multitasking and stress management skills are essential for this position. Be able to deal with emergencies in a timely and effective manner.


The applicant is required to submit the following requirements:

  • • Updated Resume
  • • Transcript of Record (TOR), Training Certificate, and other related documents

Employment documents and other related requirements:

  • • Valid, government-issued photo ID (such as driver’s license, passport, or professional license)
  • • National Bureau of Investigation (NBI)
  • • Proof of Bureau of Internal Revenue as an independent contractor
  • For Experienced participants: Must attend a 20-hour Medical Virtual Assistant training which will be provided by MedStar:
    • – Practice Fusion EMR software
    • – HIPAA Training Certificate
    • – Insurance Verification
    • – Other related training courses
  • • Must establish an ergonomics of a home office space to help facilitate productivity, efficiency, and a better work ethic (quiet environment, neutral background with white lighting)
  • • Must be able to work nights and weekends. Our clients are US based and from other countries.



  • • Operating System: Windows 10 Home/Pro at 64-bit *Genuine
  • • CPU: Intel Core i3 (at least 6th gen) or similar
  • • Memory: at least 4GB RAM
  • • Internet subscription/speed: At least 10mbps (DSL/Fiber only)
  • • LTE connection not accepted



  • • Operating System: Windows 10 Home/Pro at 64-bit – *Genuine
  • • CPU: Intel Core i5 (at least 7th gen) or similar
  • • Memory: at least 8GB RAM
  • • Internet subscription/speed: At least 20 mbps (DSL/Fiber only)
  • • LTE connection not accepted


Peripherals needed:

  • • Noise Cancellation Headset w/ mic (Recommended: Plantronics Audio 628 Stereo USB Headset)
  • • HD 720p/1080p 16:9 Webcam (Recommended: Logitech HD Pro Webcam C920)

Why Join Us

Competitive Salary

Administrative Allowances

Permanent Work from Home

Less Stressful Environment

Work-Life Balance

More time with Family

Here's how it works

Click here to fill in your personal information.


You’ll be given an evaluation and assessment.


Describe your special qualities and why you think this would be beneficial to us. Show off your skills!


FREE Medical Virtual Assistant training for those who qualify.

Client Selection

We will match you with our Medical/Dental Doctors who need your skills.

Kick-Off Meeting with the Client

Introduction of the client and the MVA.

Meet Our Medical Virtual Assistants

I work in a dental practice. I love setting up appointments for our patients and managing, designing, and promoting the social media platforms of my doctor. I take calls from our patients and book their appointment. I always make sure that whenever I say “Goodbye, have a nice day!” to every call, I can leave smiles on their faces through the good quality customer service that I give.

– Alyssa Marie Franco, Appointment Setter, Social Media Manager

My name is Ericah, and I am currently a Virtual Consultant Assistant in a dental office. As a VA in a dental office, I assist the office in answering calls, scheduling patients, helping with the doctor’s notes, and verifying their insurance benefits. I also efficiently organize the office’s daily schedule by confirming patients’ appointments to maintain a full and productive schedule. Working as a VA in a dental office helped me gain new knowledge, which made me participate in patient care which is truly an incredible experience. With my doctor’s and the team’s help, I developed new skills and was able to apply them for career achievement. It is an excellent opportunity to work as a VA in healthcare service, and I am greatly honored to be part of every patient’s care here in MedStar.

– Ericah Aldeguer, Front Office Treatment Coordinator

I am happy to help with daily operations in the clinic by doing inbound and outgoing calls, helping patients schedule appointments, sending refill requests to doctors, etc. I also manage to communicate well with the patients and relayed accurate messages from doctors, patients, and colleagues. I love working here at MedStar because I learned to be more reliable and responsible even without supervision.

– Ela Catherine Tangalin, Front Office Scheduler

What our Doctor say about us
Dr. Himank Gupta


“MedStar has done a tremendous job in finding a virtual assistant for me. I started a new dental business in the US and needed help with answering phone calls. Their attention to detail and ability to find and select the right candidates for the job is astounding. Without MedStar, my business would not survive! Thank you so much!”

Dr. Paul Chrzanowski


“MedStar Virtual Assistant services help me run the practice like having another employee onsite. I save money on payroll. My onsite office assistant and I focus much better on face-to-face patient care, while the VA is tasked with administrative work. I am satisfied with their service! Thank you, MedStar!”

Dr. Alvin Aquino


“MedStar helped us find a virtual assistant, Ericah, who helps us with everyday tasks like answering calls, verifying insurance, and even billing. Our company would not have experienced growth if it was not for Ericah. She is very reliable and very eager to learn. She started with no dental background, and she is now our main insurance coordinator. MedStar helps with training and calibration. MedStar is an amazing company, and we are very happy to work with them.”

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